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Scale library · Marketing & branding

Source credibility scale: Ohanian (1990)

Ohanian (1990) built this scale to measure how consumers evaluate celebrities who endorse brands. It has 15 pairs of opposite adjectives, five for each of three dimensions: attractiveness, trustworthiness and expertise. It is the most cited scale in endorser-effectiveness research and is widely used in theses on influencers on TikTok, YouTube and Instagram and their effect on attitudes or purchase intention.

Cite the original, not the blog.

Original English items

Items marked (R) are reverse-coded: recode them before computing reliability or scale scores. Replace bracketed placeholders such as [system] with the name of the system, brand or organization you study.

Attractiveness (ATT, 5 items)

Code Item wording Reverse-coded
ATT1 Unattractive – Attractive No
ATT2 Not classy – Classy No
ATT3 Ugly – Beautiful No
ATT4 Plain – Elegant No
ATT5 Not sexy – Sexy No

Trustworthiness (TRU, 5 items)

Code Item wording Reverse-coded
TRU1 Not dependable – Dependable No
TRU2 Dishonest – Honest No
TRU3 Unreliable – Reliable No
TRU4 Insincere – Sincere No
TRU5 Untrustworthy – Trustworthy No

Expertise (EXP, 5 items)

Code Item wording Reverse-coded
EXP1 Not an expert – Expert No
EXP2 Inexperienced – Experienced No
EXP3 Unknowledgeable – Knowledgeable No
EXP4 Unqualified – Qualified No
EXP5 Unskilled – Skilled No

Response scale

7-point semantic differential between two opposite adjectives, for example 1 = Unattractive … 7 = Attractive. It is not an agreement scale.

Licence and permission

The adjective pairs are published in an academic article and widely used in advertising research. Cite the original article; we found no permission requirement for non-commercial academic use.

Sources (APA 7)

Vietnamese translation

A Vietnamese translation of every item, with sample-size advice and studies that used the scale, is on the Vietnamese page for this scale.

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